Using the PolyEdge E100

When your extension is called you will get a notification on the screen to Answer or Reject the call (or you can pick up the handset to answer).

Transfer a Call

There are two ways of transfering calls Blind Transfer and Consultative Transfer

After answering a call, press the Transfer key or softkey and the call is automatically placed on Hold The default is a Blind Transfer

1. type in a number or search for a contact or select a contact from the Home screen
2. the call transfers to the intended recipient and is disconnected from you

For the Consultative Transfer Function

1. type in a number
2. after the intended recipient agrees to take the call, select Transfer

Forward a Call

1. Press the Home key

2. Navigate to and select More

3. Press the CFW key, and choose when you want calls to be forwarded, the options are:

   1. *33* Always

   2. *34* No Answer

   3. *35* Busy

4. Followed by the number to which calls should be forwarded, followed by Dial
   For example, to forward all calls to a mobile, enter *33*07809123456 [dial]

5. To cancel forward all calls enter *32* [dial]

6. To send all calls to voicemail enter *30* [dial]

7. To cancel sending all calls to voicemail enter *31* [dial]

Put calls on hold

• After answering the call press the Hold key or softkey

• Press the Resume softkey to return to the call